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Billing Terms & Conditions

By placing an order with bigirrigation.com, you agree to the following Billing Terms and Conditions:

SSL technology enables encryption (scrambling) of sensitive information, including passwords and Mastercard numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands. Secure Sockets Layer (128 Bit SSL Security) bigirrigation.com uses Secure Sockets Layer (SSL) technology to supply you with the safest, most secure shopping experience possible.

We accept the following credit card payment types:

  • Visa
  • Mastercard
  • American Express
  • Discover

We accept the following online payment systems:

  • Affirm
  • Amazon Pay
  • Apple Pay
  • Google Pay
  • Klarna
  • PayPal
  • Venmo

Payment Security:

At Big Irrigation, we take your payment security seriously. All payment transactions are encrypted and securely processed to protect your sensitive information. We do not store any payment details on our servers.

Terms of Billing

  • We want to clarify that Big Irrigation, does not charge any membership fees. You can enjoy our services without any additional costs.
  • Please ensure that your billing information is accurate and up-to-date at the time of purchase. Providing correct billing details is crucial for a smooth and seamless transaction process.
  • Inaccurate or missing billing information may result in delays in processing your order. To avoid any disruptions, double-check that your billing details are entered correctly during the checkout process.
  • Any fees or charges incurred due to inaccurate or missing billing information are solely the responsibility of the customer. Big Irrigation, will not be held liable for such additional costs.
  • If you need to cancel or modify your order, we encourage you to contact us promptly through our contact page. While we will make every effort to accommodate your request, we cannot guarantee that we will be able to amend or cancel your order once it has been processed.
  • Once your order has been submitted and processed, it may not be possible to make changes or cancellations. In such cases, you will need to refer to our refund policy for further assistance.
  • For information regarding refunds and returns, please refer to our refund policy page view here. We recommend familiarizing yourself with this policy to understand the procedures and guidelines for initiating a refund.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle Mastercard and open-end credit information. Defined by the Payment Card Industry Security Standards Council, the quality was created to extend controls around Mastercard data to scale back Mastercard fraud via its exposure.

Contact Us

If you have any questions, or concerns, or require assistance related to billing, order cancellations, or modifications, please do not hesitate to contact our customer support team through our contact page.

We are here to provide you with the best service possible and address any inquiries you may have.

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Terms & Conditions of Sale

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS THAT MIGHT APPLY TO YOU. 1. Agreement Scope: When you order products from the Big Irrigation Supply website, you agree to these terms. The supplier can change these terms without notice, and the most current version will be on the website. 2. Order Acceptance and Cancellation: The supplier may accept, decline, or limit your order for any reason after receiving it. If your order is canceled after your card is charged, you will be refunded. Minimum order amounts apply and can change without notice. Customer cancellations will incur a credit card charge up to 4%. 3. Pricing: Prices are subject to change and do not include taxes. Any taxes applicable will be added to the price, and you must either pay them or provide a tax exemption certificate. 4. Payment Terms: Full payment is required before shipping, and you can pay online via credit card. 5. Shipping and Risk: Ownership of the products transfers to you either when the products leave the supplier’s location or when they are delivered to your address, depending on the delivery method. You are responsible for shipping costs and must inspect deliveries for damage or discrepancies upon receipt. 6. Warranties and Returns: Products are generally covered by the manufacturer’s warranty, details of which are provided in the product description or manufacturer’s website. Returns require prior authorization and must be made within specific time frames. A restocking fee may apply of up to 35%. Non-returnable items from Big Irrigation Supply specifically include all landscape lighting fixtures and transformers, as well as irrigation commercial controllers like MC-E and ACC2 models. Additionally, any items that are not regularly stocked or are special order items cannot be returned. 7. Intellectual Property: The supplier owns any content, inventions, or intellectual property developed during the term of your agreement with them. 8. Advertising and Liability: The supplier is not responsible for inaccuracies in product descriptions provided by their suppliers, nor for typographical or pricing errors. They also disclaim all implied warranties and limit their liability for any damages arising from the use of their site to the amount you paid for the products. 9. Indemnification: You must defend and indemnify the supplier against any claims or damages arising from your use of the products, or any breach of these terms. 10. Legal: The agreement is governed by the laws of Texas, and any disputes will be handled in Collin County, Texas, without a jury trial. 11. Force Majeure: The supplier is not liable for delays or failures in delivery caused by circumstances beyond their control, such as natural disasters or labor strikes. 12. Miscellaneous: If part of these terms is found to be unenforceable, the rest still applies. Provisions that by their nature should survive the termination of the agreement will do so.